Prescription Policy

Federal and/or state laws require a valid prescription and/or a veterinary-client-patient relationship to dispense certain medications. You must be a verified client of Axel F. Sondhof, DVM, or his associates to purchase prescription items from this site. If you are not a client and place an order for prescription items we will withold a processing fee of 7% per item from your refund.

At this time we do not accept prescriptions from other veterinarians.

If you are a current client of Dr. Sondhof please login to your account, or if this is your first time visiting the site please create a new account and allow 24 to 48 hours for account validation. If you feel that your account is setup incorrectly please contact us or call us at (855)-495-5659 (during normal business hours) and we will be happy to assist you.

If you do not currently have a veterinary-client-patient relationship with Dr. Sondhof we unfortunately are unable to process your request at this time.

Please feel free to continue to shop within the rest of our store.

Veterinary-Client-Patient Relationship

In accordance with the standards set forth by the American Veterinary Medical Association (AVMA), and by all applicable state and federal laws and regulations, you (the client) agree that by using Saratoga Horse RX’s online shop, you have an established Veterinary-Client-Patient Relationship (VCPR) with the prescribing veterinarian.

As defined by federal regulation 21CFR530.3, a VCPR exists when all of the following conditions have been met:

  1. a veterinarian has assumed the responsibility for making medical judgments regarding the health of (an) animal(s) and the need for medical treatment, and the client (the owner of the animal or animals or other caretaker) has agreed to follow the instructions of the veterinarian;
  2. there is sufficient knowledge of the animal(s) by the veterinarian to initiate at least a general or preliminary diagnosis of the medical condition of the animal(s); and
  3. the practicing veterinarian is readily available for follow-up in case of adverse reactions or failure of the regimen of therapy. Such a relationship can exist only when the veterinarian has recently seen and is personally acquainted with the keeping and care of the animal(s) by virtue of examination of the animal(s), and/or by medically appropriate and timely visits to the premises where the animal(s) are kept.

Should you have any questions, comments or concerns regarding this agreement or the site, please contact us at:

Axel F. Sondhof, DVM, MS, P.C.
163 Daniels Road
Saratoga Springs, New York 12866
Or e-mail us at: