Cancellation policy

These policies describe purchase options and also lay out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you'll receive recurring deliveries based on the delivery frequency and subscription length you select at checkout.

To securely process recurring payments, PayPal requires customers to create or sign in to a PayPal account. This allows PayPal to securely store your payment information and charge your selected payment method for each scheduled shipment.

Some subscriptions automatically renew at the end of the selected subscription term. If you do not wish to continue your subscription, you may cancel it at any time before the next scheduled renewal or shipment.

You can also update or cancel your subscription at any time using the link included in your order confirmation email. From there, you can manage your subscription settings and upcoming deliveries.

Please see our Returns Policy for additional information regarding returns and refunds.

 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.

We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund.

See our returns policy for more details on returns and refunds.